珠光里的Eternity Within 永恒The Glow

珠莉安提供一对一私人定制服务，由资深珠宝设计师为您量身打造独一无二的珍珠饰品。从选珠、设计到镶嵌，每一步都凝聚匠心。

• 选珠咨询 — 从大溪地黑珍珠、南洋金珠到日本 Akoya 珍珠，专业顾问协助您挑选最契合的珍珠。
• 设计定稿 — 设计师根据您的审美偏好与佩戴场景，提供三套手绘设计稿，经三轮修改后定稿。
• 匠心镶嵌 — 由二十年经验的金工师手工镶嵌，可选 18K 金、铂金等材质，搭配钻石或彩色宝石。
• 刻字服务 — 在饰品内侧镌刻姓名缩写、纪念日期或专属寄语，赋予每件作品独特的情感记忆。
• 成品交付 — 全程约 4-6 周，附赠定制证书与专属珠宝盒。

预约定制咨询，请致电热线或访问线下精品店。定制作品一经确认，恕不支持退换。

Jolianne offers one-on-one bespoke service, where senior jewelry designers craft unique pearl pieces tailored to you. From pearl selection to design and setting, every step embodies artisanship.

• Pearl Consultation — From Tahitian black pearls, South Sea golden pearls to Japanese Akoya pearls, our expert advisors help you select the perfect pearl.
• Design Finalization — Our designers provide three hand-drawn sketches based on your aesthetic preferences and wearing occasions, refined through three revision rounds.
• Artisan Setting — Hand-set by master goldsmiths with 20+ years of experience. Available in 18K gold, platinum, with diamonds or colored gemstones.
• Engraving Service — Personalize with initials, commemorative dates, or bespoke messages on the inner band, imbuing each piece with emotional significance.
• Delivery — The process takes approximately 4-6 weeks, includes a certificate of authenticity and a bespoke jewelry box.

To schedule a bespoke consultation, please call our hotline or visit a boutique near you. Customized pieces are non-refundable once confirmed.

珍珠是有生命的有机宝石，需要悉心呵护才能保持永恒光泽。遵循以下保养准则，让珠光历久弥新。

• 佩戴顺序 — 化妆、喷洒香水后再佩戴珍珠，避免化学品接触珍珠表面导致光泽暗淡。
• 日常清洁 — 每次佩戴后用柔软的无绒布轻轻擦拭，去除残留的汗渍与油脂。如需水洗，用温水蘸取少量中性肥皂，轻拭后自然风干。
• 妥善存放 — 单独存放于柔软绒布袋中，避免与其他珠宝摩擦刮伤。长期不佩戴时，每隔数月取出通风，防止珍珠脱水干裂。
• 避免极端 — 远离高温、暴晒与干燥环境。游泳、沐浴、运动时请取下珍珠饰品，避免池水氯离子与汗液侵蚀。
• 定期保养 — 建议每年至珠莉安精品店进行专业检查与清洁，我们的技师将为您的珍珠进行深层养护与串绳加固。

如您的珍珠饰品串绳松动或表面受损，请携带至任意珠莉安精品店，我们提供专业的维修与翻新服务。

Pearls are living organic gemstones that require careful attention to maintain their eternal luster. Follow these care guidelines to keep your pearls radiant for generations.

• Last On, First Off — Put on pearls after applying makeup and perfume. Avoid direct contact with chemicals that can dull the pearl's surface.
• Daily Cleaning — Gently wipe with a soft lint-free cloth after each wear to remove oils and perspiration. For deeper cleaning, use warm water with mild soap, then air dry naturally.
• Proper Storage — Store pearls separately in a soft pouch to prevent scratching. When not worn for extended periods, take them out occasionally to prevent dehydration.
• Avoid Extremes — Keep away from heat, direct sunlight, and dry environments. Remove pearls before swimming, bathing, or exercising to avoid chlorine and perspiration damage.
• Professional Care — We recommend annual professional inspection and cleaning at any Jolianne boutique. Our technicians provide deep conditioning and restringing services.

If your pearl jewelry has a loose string or surface damage, please bring it to any Jolianne boutique for professional repair and restoration.

珠莉安为您提供安全、便捷的配送服务，每件饰品均经精心包装，确保安全送达。

• 顺丰速运 — 全场满 ¥1,000 免运费，不满 ¥1,000 收取 ¥20 运费。下单后 1-2 个工作日内发货，预计 2-3 个工作日送达。
• 同城闪送 — 上海地区支持同城闪送服务，当日 14:00 前下单可当日送达，运费 ¥30。
• 签收验货 — 请在快递员面前开箱验货，确认饰品完好无损后再签收。如发现损坏或缺失，请当场拒收并联系客服。
• 退换政策 — 签收后 7 日内，未佩戴、未使用且包装完好的饰品支持无理由退换。定制作品与 engraved 刻字作品恕不支持退换。
• 国际配送 — 支持 EMS 国际快递至全球主要城市，运费按实际重量计算，预计 7-14 个工作日送达。关税由收件人承担。
• 隐私包装 — 外包装无品牌标识，保护您的购物隐私。每件饰品附赠专属珠宝盒与品牌丝带。

如有任何配送相关疑问，请联系客服热线 400-888-0000 或发送邮件至 hello@jolianne.com。

Jolianne provides secure and convenient delivery service. Each piece is carefully packaged to ensure safe arrival.

• Express Shipping — Free shipping on orders over ¥1,000. A ¥20 fee applies below that threshold. Orders ship within 1-2 business days, with estimated delivery in 2-3 business days.
• Same-Day Delivery — Same-day delivery available in Shanghai for orders placed before 2:00 PM. Fee: ¥30.
• Receipt Inspection — Please inspect the package in the presence of the courier before signing. If any damage or missing items are found, refuse delivery and contact customer service immediately.
• Return & Exchange — Unworn items with original packaging may be returned within 7 days of receipt. Customized and engraved pieces are non-returnable.
• International Shipping — EMS international shipping available to major cities worldwide. Shipping costs calculated by weight, estimated delivery 7-14 business days. Customs duties are borne by the recipient.
• Discreet Packaging — Exterior packaging carries no brand markings, protecting your privacy. Each piece includes a bespoke jewelry box and brand ribbon.

For any shipping-related inquiries, please contact our customer service at 400-888-0000 or email hello@jolianne.com.